Terms & Conditions

General Terms

All goods remain the property of SharpAbt until paid for in full.

It is the customers responsibility to carefully choose the goods ordered.

It is the customers responsibility to inspect the received goods upon arrival to ensure that the goods are as per order and received in good condition. Any Discrepancies between the recieved goods and goods ordered must be reported within 48 hours of receipt.

Freight Charges as of 5th of November 2009:

Sharp Abt Goods Return Policy Terms and conditions.

These terms and conditions do not affect your statutory rights in any way.

Prior to returning the goods you must fill out a GRA (goods return authority). The GRA form can be downloaded here.

The GRA must then be emailed to gra@sharpabt.com.au or faxed back to 07 3391 9299.

Once the GRA is approved, we will return the form to you so that you can attach it with the goods to be returned.

• SharpAbt will provide you with a full refund or credit (as per below conditions) if the goods purchased are faulty or are not as described in our catalogue. In addition to the refund we will also at our cost pay for freight to return the goods as per this paragraph.
• All goods returned which are not as per clause 1 above will incur the greater of a $25.00 restocking fee or 15% of the invoice value plus freight costs. (as per below conditions)

Conditions:

Goods will not be accepted for credit for any of the following reasons: